Frequently Asked Questions

How can we help?


Shipping + Delivery

How soon will my gift box be delivered?

Get your order in before 5pm, and it will be delivered to a home or business in the Wagga area the very next business day. Orders placed after 5pm may still reach the recipient the next business day, however please allow an extra day.

If you are ordering in advance for a special occasion, and would like it to be delivered on a specific day, simply select your preferred day during the checkout process.

Orders to be shipped within Australia will be shipped the next business day with our courier or Australia Post. Once picked up, our courier usually has items delivered within 2-5 days, but please allow up to 7 business days for nationwide orders (this in the event of public holidays, weekends etc.)

What if nobody is home when my gift box is delivered?

Don’t worry! If nobody is home we will leave the gift in a safe spot on the doorstep, where it won't be exposed to the weather. However if we deem it unsafe to leave, due to heat or rain, or if it will be in view to passers by, we’ll leave a calling card with our details, so the recipient can contact us to arrange an alternative delivery day.

For deliveries within Australia, to play it safe, we ask our courier to request a signature on delivery, however if you would prefer the gift to just be left if nobody is home, please let us know in the notes on checkout. 

A loved one has just given birth – can you deliver to Wagga hospitals?

Of course! We deliver to Calvary Hospital and Wagga Wagga Base Hospital regularly. 

Please clearly advise the hospital and ward where we can find the recipient upon checkout.

I need something delivered urgently over the weekend or same day, can you help?

Although we can’t guarantee miracles we’ll try our best to do so!

Please email us ASAP for urgent deliveries. If we don’t respond within 1-2 hours (although we typically will) feel free to give us a call on 0400 646 463.

I’d like to take a gift box to an event myself. Can I have it delivered directly to me?

Absolutely! When you’re checking out just let us know your address instead of the gift recipient’s, and let us know it’s coming to you not them!

Get in touch

Have questions about your order, or a general enquiry?